Contact Us
If you need assistance, please contact the appropriate Rappore department below. A member of that team will be happy to assist you and will respond to your message during regular business hours.
Clinical Hours of Operation:
Our clinical hours of operation are Monday–Friday:
9:00 am ET–6:00 pm ET
New Patient Inquiries:
Phone support is available 24/7
Call: 212-564-0480
Fax Number:
If you would like to send us a fax, use the following number:
Fax: 1-833-907-2300
General
Billing Questions & Update Insurance
(such as past invoices, balances, updating insurance, or insurance claims)
Call: 833-640-3594
Email: billing@rappore.com
Prescription Refills & Pharmacy
(such as refills, prior authorizations, pharmacy questions)
Email: refills@rappore.com
Rescheduling Medication Management & Therapy Appointments
(such as changing an existing appointment for medication management or therapy)
Email: rescheduling@rappore.com
Medical Questions
(such as questions about medication or your symptoms that do not require an immediate response)
Email: medicalquestions@rappore.com
Disability Forms & Documentation
(such as disability paperwork, medical documentation, ROI requests)
Email: forms@rappore.com
Our Departments
If this is an emergency, please call 911 or go to your local emergency room.
The following resources provide free and confidential 24/7 support:
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Suicide & Crisis Lifeline: Call 988 or visit www.suicidepreventionlifeline.org
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Crisis Text Line: Text HOME to 741741 or visit www.crisistextline.org
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Trevor Lifeline: Call 1-866-488-7386 or visit www.thetrevorproject.org
For Emergencies
To send mail to our corporate address, please use the following:
Rappore
2578 Broadway, Suite 436
New York, NY 10025